Project Description

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Early bird rates apply until 31st January 2017 of £395 + VAT (and receive a £50 Amazon Voucher) – REGISTER ABOVE.

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With global threat levels involving terrorism, extreme weather and civil wars rising, we have seen a dramatic shift in the corporate travel risk landscape over the past couple of years. Companies are now preparing for scenarios such as bomb threats in European hotels which not so long ago barely featured on the radar. Yet understanding the real risks and your travellers’ exposure to them can sometimes be confusing when the media has an impact on your travellers’ fear and anxiety, pushing the threat of terrorism as a traveller concern to the forefront of our minds.

The concept of duty of care as it relates to travel risk management is a widely used term and many organisations now have all encompassing travel risk management programmes to ensure the safety and well-being of their staff.

So what happens when your travellers start to tune-out of your policies?
Will the use of sharing economy providers start to break down the structures companies have in place to comply with duty of care?
How will the Millennial mindset impact on travel polices as Millennials start to take on more senior roles within organisations?
Is your TRM able to incorporate out of programme bookings?
When did you last audit your travel risk management programme?

When employees work across borders, duty of care involves risk management beyond the usual health and safety requirements of a familiar environment. As workforces become more mobile, fulfilling duty of care can seem like a daunting task for employers which is made more challenging by the inconsistent levels of adoption around the globe. The balance between having robust processes in place to protect staff overseas and conducting business in an efficient and profitable manner can sometimes be difficult.

Slow growth in Western economies combined with the Brexit vote is fuelling an interest in exploring new markets outside of historic territories. Yet maximising the cost effectiveness of business trips can involve multiple stops and last minute adjustments which result in highly complex travel itineries. For SME’s who may not have the manpower or budget to create an all encompassing travel risk management programme, how can they ensure they have a robust crisis management plan in place to protect their employees and reputation?

By attending this conference, delegates will be able to hear the latest advice on risks posed to workers travelling overseas and assess whether their own in-house travel and risk procedures are up to date. Delegates will be able to ensure they adequately understand the legal implications and liabilities of managing overseas workers and that they are meeting their Duty of Care requirements. The conference will provide an excellent opportunity to network with peers, swap ideas and best practice and meet face to face the providers who are offering solutions in this area.

Who should attend?
• Corporate travel managers and buyers
• Travel safety executives
• Corporate & physical security professionals
• Operational Security & Intelligence
• Global Mobility Professionals
• C Suite and Senior HR executives
• Legal (inhouse & private practice)
• Business Continuity
• Health & safety
• Risk management & insurance
• Relocation Management/Residential Real Estate
• Business Continuity
• Operational security & intelligence
• Immigration

Programme (subject to change)
08.15 Refreshments, registration and exhibition
09.00 Welcome from the Chair

Session One: The Current Landscape
09.10 Business travel in an new era of global terrorism

  • Understanding the changing face of the terrorism threat
  • 09.35 Perception of risk versus real risk

  • How does this affect our decision-making for those under our care?
  • Do you terrorist incidents really constitute a travel risk for most companies?
  • 10.00 Security and medical stats from 2016

  • What was predicted and what was not?
  • 10.25 Questions
    10.35 Panel session – Traveller fear and anxiety

  • Are privacy concerns becoming less of an issue for business travellers as terror threats increase?
  • 11.05 Refreshment Break
    Session Two: Managing your corporate travel risk liability
    11.30 Undertaking a destination intelligence and vulnerability assessment
    11.55 How do you conduct a gap analysis to determine your company’s key areas of exposure?

  • Using gap analysis to gain C-Suite buy-in
  • Identifying the gaps in your policies and procedures which could be deemed as negligent
  • 12.20 Investigating an accident or incident overseas
    12.45 Questions
    13.00 Lunch
    14.00 Complying with duty of care legislation around the world
    14.30 Findings from the ‘Women in Business Travel’ survey

  • How do you account for the specific needs of female business travellers without treating them differently?
  • 14.55 Questions
    15.05 Panel session – Challenges around duty of care when ridesharing and sharing economy services are being demanded by employees
    15.40 Refreshments
    Session Four – Roundtables
    16.05 This year, many of the round tables will focus on specific geographical areas, giving delegates the opportunity to hear more tailored guidance on some of the areas they may travel to, in terms of security, health and cultural considerations which could impact their travellers or expats.

    For organisations who are setting up a travel risk management for the first time or simply want to revisit their policies, there will be sessions for companies who wish to have a better understanding of the principle laws surrounding duty of care or how to build/update a travel risk management programme.

    All round-table sessions will take place simultaneously and will each last for one hour. The round table sessions are designed to encourage discussion in smaller groups on a range of topics. The round table discussion groups will be repeated on the second day of the conference, offering delegates the opportunity to explore two of the topics indepth with key experts in each field.

  • Roundtable 1 – Doing Business in China
  • Roundtable 2 – Doing Business in Russia
  • Roundtable 3 – Doing Business in India
  • Roundtable 4 – Doing Business in Japan
  • Roundtable 5 – Doing Business in Islamic Countries
  • Roundtable 6 – Doing Business in Singapore
  • Roundtable 7 – Doing Business in Sub-Saharan Africa
  • Roundtable 8 – Doing Business in Brazil
  • Roundtable 9 – How to determine whether you are using sub-standard security and FirstAid training
  • Roundtable 10 – Complying with bribery and corruption laws when networking overseas
  • Roundtable 11 – Understanding the principle laws surrounding duty of care
  • Roundtable 12 – Creating a travel risk management programme
  • Session Five – Culture
    17.05 Doing business across borders – what you need to know to manage cultural differences in a world of Brexit, BRICS and boundariless borders
    17.30 Questions
    17.40 Close of Day One and drinks Reception
    Day Two
    08.15 Refreshments, registration and exhibition
    09.00 Welcome from the Chair
    Session Six – Working in challenging and hostile environments
    09.10 Road traffic accidents and driving overseas
    09.40 High Risk Employees in High Risk Countries

  • Educating high risk employees on their personal level of vulnerability
  • Hardening their security posture
  • To self drive or not?
  • Working in anti Western environments
  • Detecting hostile surveillance and the build up to an attack
  • Developing their overall situational awareness
  • 10.05 Religious intolerance, radicalisation and insider threats – how they affect your businesses and how to protect your employees

  • Religious radicalisation and its contribution to extremism
  • Recognising and countering radicalisation
  • Rising cases of religious intolerance worldwide
  • Insider threats to businesses
  • Protecting your people
  • 10.30 Planning for an evacuation – how prepared is your company?

  • Managing risk in a fast moving context with limited reliable intelligence
  • Accounting for your people and safeguarding your business interests
  • Disruption to normal decision making processes
  • Local nationals – has your company policy defined who is covered?
  • Retaining the option to return and the goodwill of host government
  • 10.55 Questions
    11.10 Refreshment Break
    11.40 Session Seven – Repeat of round table sessions from day one
    12.40 Roundtable hosts to report back to the chair and delegates any salient points which emerged during their sessions over the past 2 days.
    13.00 Lunch
    Session Eight – Post incident management
    14.00 Post incident management and employer obligations

  • Why are organisations worried about PTSD?
  • Absenteeism and presenteeism
  • Why screening your employees pre-deployment does not work
  • Peer support training
  • The risks of psychological de-briefing
  • Snake oil salesmen and quick trauma cures
  • 14.25 Are your travellers suffering from traveller friction?

  • Recognising how traveller burnout problems are impacting your business
  • Ways to improve human capital management
  • Developing mitigation strategies for your high friction travellers
  • Pervasive interconnectivity and the stressed traveller
  • 14.50 The Duty of care owed to spouses and family

  • Has your company considered the work/family interface of the upcoming assignment?
  • What should pre-departure programs for the employee and their families entail?
  • The impact of effective organizational support on spouse adjustment
  • Transition coaching for high risk locations
  • Challenges posed by information overload and time constraints
  • Is your assignee’s family life sufficiently robust to weather the transition?
  • Spouse rights and entitlement following marital breakdown abroad
  • 15.15 Questions
    15.25 Chair’s closing remarks
    15.30 Refreshments and close of conference

    Speakers to be confirmed

    Location to be confirmed

    Produced by:

    Contego Events