Project Description

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This Conference is approved for SIX Hours of Continuing Education Credits for Texas licensed Insurance Agents! For those insurance agents who are licensed via the State of Texas, this means that you can knock out six hours in one day. You are automatically enrolled for the six hours CE credit when you register. On the day of the event special sign-in sheets will be provided to all participants requesting credit.

Dealing with threats from HR, Security and Risk Managers’ Perspectives

Taking place at the AIG offices in Houston, Texas, Kidnapping, Medical Evacuation, Natural Disasters & Campus Security is a one-day international conference aimed at Dealing with threats from HR, Security and Risk Managers’ Perspectives.

Focusing on a range of major security issues faced by organisations today, the conference will bring together an impressive roster of experts to brief delegates on the following:

  • kidnap, ransom and extortion trends
  • the role of intelligence in preventing kidnap and ransom incidence
  • emergency evacuation and repatriation processes
  • the role of industry and USG in kidnap and ransom situations
  • new legislation opening up opportunities for foreign oil exploration in Mexico
  • an interview with a former hostage
  • views on post-hostage rehabilitation from healthcare professionals

Kidnapping, Medical Evacuation, Natural Disasters & Campus Security is essential for Security Directors, Risk Managers, HR executives or anyone with a vested interest in the security of their organisations and employees.

The conference fee includes breakfast, lunch and refreshment breaks, with the one-day format giving delegates the opportunity to extend their stay for business meetings in Houston or to return the same day without disrupting their working week.

For any enquiries including speaking and sponsorship opportunities please contact or telephone +1 604 538 2474 or
Alison Singhal telephone +44 203 560 8154.

7:30 AMRegistration and breakfast in the AIG reception area
8:25 AMIntroduction: Opening remarks: Lorna Titley, Quaynote
Co-Chaired by: Edward Rivas, AIG; Joe Carrera, NYA International
8.30 AMAM Introduction
Opening remarks from AIG Regional President – Gulf Coast Region – Sean Kenny Kidnap & Ransom and crime is a growing global trend, complicated by the rise of such players as al-Qaeda, the Taliban, ISIS along with events such as the Arab Spring, the resurrection of Russia and the continued troubles in Venezeula. And threats are not limited to human actions, but to events such as natural disasters. This conference seeks to provide risk managers, security officers, human resources professionals and insurance specialists the latest information on trends menacing employees and a firm’s ability to conduct business.
08.50AMFBI Hostage Rescue Team. Specialist from the FBI’s HRT will discuss their role in assisting law enforcement in the domestic fight against terror. Additionally, their role in working against international terrorism in their limited, but important role overseas. Many believe the FBI’s role is limited to federal investigative services of criminals. In recent years, with the 1993 and 2011 incidents at the World Trade Center, the FBI now is a leading actor in the global war on terror.
09.50AMActive Shooter Prevention and Response Protocols – Michael Heidingsfield, Director of Police of the University of Texas System. Having been the first University to have an active shooter situation in 1966, UT System is at the forefront of active shooter planning. Additionally with open carry in Texas and concealed carry at Universities recently approved by the Texas Legislature, UT’s Police Department is at the cutting edge of preparing for the practical effects of this law.
10.50AMCoffee break
11:00AMCase Study: Pitfalls of Kidnap events with multiple K&R Response Consultant
Matthew White, Security Director, major drilling contractor
This kidnapping in Colombia was complicated by the fact that the eight persons taken worked at several different companies. Thus, multiple response consultants were deployed to the case and the question of whom would be the lead consultant resulted in delayed action. This frustrated the perpetrators and an unfortunate outcome ensued. Matt will discuss the elements of the issues and how they seek to resolve for the future
12:00 PMNetworking Lunch
Delegates will have the opportunity to have meetings in huddle rooms
1.00 PMPM Panel Discussion – Latest trends and issues in Kidnap & Ransom

  • Emerging trends in Express and Virtual Kidnappings.
  • The rise of ISIS and its influence on the K&R market.
  • Nigeria, Mexico and Venezuela: three countries that continue to present the strongest challenges to preventing K&R events.
  • Security Evacuation in the new world order.
    Hart Brown: HUB International: former Security Director at Rent-A-Center
    Phil Seel: Director at Willis Special Contingency Risk
    Ray O’Hara: Executive Vice President at AS Solution
    Joe Carrera: Moderator: Senior North America Consultant – NYA International
2:30 PMThe Emergency Evacuation and Repatriation Process.
The April 2015 Nepal Earthquake shook the world in the terms of Natural Disaster Evacuation. Unlike the Japan Tsunami / Fukashima Reactor situation, there was only one airport with one runway functioning in Nepal. Hospitals were partially collapsed and overwhelmed by the injured. And foreigners were stranded at the base camps of Mount Everest. In this environment Eric Kloss’ Team acted rapidly to provide in country medical assistance and extract 168 persons. This case study exemplifies the value of proper planning and immediate implementation.
Eric Kloss – Global Director of AIG Travel
3:30 PMAfternoon Coffee Break
3.45 PMInterview and discussion with a former hostage

    Former victim was living in Mexico City when she noticed an old acquaintance was at the mall, at the supermarket, etc. She brushed off the sensation of danger; the result was an ordeal that she affirms she wants to make sure no one else endures. Thus, she is willing to share her experience to ensure that those responsible for others understand the ramifications of preventative and victim preparation.
5:00 PMConcluding comments and summary

Edward Rivas


Joe Carrera

NYA International

Sean Kenny

Regional Director AIG

Matthew White

Security Director, major drilling contractor

Michael Heidingsfield

Director of Police of the University of Texas System.

Hart Brown

: HUB International: former Security Director at Rent-A-Center

Phil Seel

Director at Willis Special Contingency Risk

Ray O’Hara: Executive

Vice President at AS Solution

Eric Kloss

AIG Director of Travel Guard (Houston)

AIG Houston Conference Center
2777 Allen Parkway,
Ground Floor
Houston, TX 77019
Texas, USA

Hosted by:

AIG Logo
Aig American General Co, Allen Parkway, Houston, TX, USA